Shop Policies

Welcome to Crowsmack! \ \|-+-|/ /

Shipping

★ SHIPPING POLICY

All items are made to order and are packaged and ready to ship within 5-10 business days after payment has been confirmed. 

★ ORDER DEADLINE & DETAILS
If you have an important receive date (such as a birthday), or you have a special request please CONTACT US and NOTE THE REQUEST OR DEADLINE in your purchase notes to ensure a correct and timely delivery! Please write everything important in your purchase notes even if you have mentioned it in an Etsy convo or email!

★ PACKAGING
Art prints will be inside a stay flat mailer or rolled inside a cardboard mailing tube depending on size and destination. Clothing and decals will be shipped in a padded envelopes or bag.

★ US CUSTOMERS (USA)
- Orders will ship by USPS First Class or Priority Mail and will have a Tracking Number.

★ INTERNATIONAL CUSTOMERS (OUT OF USA)
- International shipments will have minimal tracking available.
- Ships by USPS First Class Mail.
- Orders may take about 15-45 days to arrive. International customers are responsible for all customs fees, taxes, and duties associated with shipping to their respective countries. 
- If you'd prefer a Tracking Number or different shipping method, please contact me before making your order!

★ If a package comes back unclaimed/unopened because of an incorrect address provided by the customer or to avoid customs fees or taxes; the customer will pay for reshipping to the correct address. If the customer does not want to reship I will refund the purchase price only. Shipping fees are nonrefundable. 

Refunds and Exchanges

★ REFUNDS
Our products are usually non-refundable, but we will always work to resolve issues or concerns with customers to come to a solution! 

★ EXCHANGES
If your order arrives damaged or contains flaws, we will replace or exchange it at no cost to you. Because of the custom nature of clothing items, we cannot offer size exchanges.

Additional policies and FAQs

★ CONTACT SHOP OWNER
For any issues, please contact me within 5 days after you received the product through Etsy Conversations, and I’ll get back to you asap!

★ COLORS
Please note that colors, saturation and brightness on the print might slightly vary from what you see due to screen color settings.

★ COPYRIGHTS
Design copyright remain with Crowsmack. All rights reserved.